Position Details
Reference Number 37859
Position Title Administrative Officer - Health Information Services
Employment Type Full Time Ongoing, Part Time Ongoing
Entity Monash Health
Department Specialist Consulting (Outpatients) Clayton
Location Monash Medical Centre Clayton
Position Summary

Permanent Full and Part Time at Monash Medical Centre, Clayton

  • Does helping others give you job satisfaction?
  • Do you enjoy a variety of tasks in your working day?
  • Are you passionate about providing an outstanding patient experience?

About the role

We are seeking a compassionate and motivated individual who has exceptional customer service skills to join the team at Monash Health Specialist Consulting (Outpatients), Clayton.  Our clerical staff provide reception, appointments and support services to the Specialist Consulting clinical team, clinicians and our patients, located across a number of locations in Monash Medical Centre, Clayton. 

The Specialist Consulting (Outpatients) team is responsible for ensuring the patient experience is second to none.  The patient is treated with respect and dignity while seeking the support and services of Monash Health. 

About you

You are a proactive and experienced healthcare administrator who enjoys working in a fast paced environment.  Working in a hospital environment doesn’t faze you and you are able to maintain and demonstrate integrity, compassion, accountability, respect and excellence. 

You have:

  • Friendly and helpful customer service and communication skills
  • Proven organisational skills and can work autonomously
  • Demonstrable ability to manage a range of administration responsibilities across a number of areas
  • A quality focus whilst ensuring work is completed within the required timeframes
  • A flexible approach to staggered start and finish times

Benefits of working at Monash health: 

  • Salary packaging 
  • On-site fitness centre
  • On-site car parking
  • Monthly ADO’s (available for full time employees)
  • Free lifestyle management seminars (superannuation, retirement, etc.)
  • Access to private health insurance, salary packaging and industry banking at competitive rates.

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Preferred candidates will require a clear Police Check and a current Employee Working with Children’s Check prior to any offers of employment being made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview. 

Please note, applications will be accepted via the Monash Health online Mercury System only. Email applications will not be considered.


Selection Criteria Previous experience in a healthcare setting.

Experience with iPM, another patient management system or equivalent.

Experience working within a fast paced and challenging environment.

Able to manage competing priorities.

Can work effectively or prefers working in a team environment.

Adaptable and flexible to meet the demands of Specialist Consulting clinics on a daily basis.
Contact Person
Vicki French Specialist Consulting Administration Manager 9594 7676
Advertising Closing 29/04/2019
Position Documents
Clerical Worker PD Clerical Worker Position Description April 2019 HS1.pdf
If you are an Employee of Monash Health, then you need to sign in with your Monash Health account using either your Monash Health Employee Number or Monash Health Email Address.
Monash Health    Visit our other sites:
www.monashhealth.org www.monashchildrenshospital.org www.newchildrenshospital.org
www.monashhealthfoundation.com.au www.monashheart.org.au www.mhtp.org.au
Monash Health Job Vacancy www.monashwomens.org www.reelhealthfilm.com
Monash Health Bureau www.monashsimulation.com.au
Website Help Click Here |   Website supported by the Monash Health Public Affairs and Communication Web Team
eRecruit v7.0.0.0 [05 Apr 2019] © Copyright