Position Details
Reference Number 40270
Position Title Food Service Assistant
Employment Type Part Time Ongoing
Entity Monash Health
Department Food Services
Location Monash Medical Centre Clayton
Position Summary

Food Services Assistant

Food Services role Monash Medical Centre, Clayton,

About The Role

We are looking for customer focused experience Food Service Assistant to join our Food Services team at Monash Medical Centre, Clayton. The position will primarily be responsible for all meal delivery and collection services and will involve direct patient interaction so having the ability to relate to patients in a personable manner will need to be one of your personal skills. If you have a passion in providing outstanding and individual care to customers, if you thrive in a busy working environment then we want to hear from you.

The shift is a morning shift commencing at 6.45am and finishing at 1.45pm days of work are Friday to Tuesday, 32.5 hour per week. The roster is a fixed roster and if applying you must be available to work these days.

About You

You must have the ability to prioritize and self-manage tasks, interact and communicate well with the clinical and allied health teams and be proactive and attentive to food service duties will be pivotal to your success in this role. Previous experience in a hospital food services or hospitality role will be required to be considered for this role. A good understanding of therapeutic diets is required.

The following criteria is mandatory to meet the requirements of this position:

  • Excellent understanding of diet code and appropriate foods types for specific diets
  • Understanding of food allergies and intolerances, modified textures and fluids.
  • Customer Service focus 
  • Ability to prioritize tasks 
  • A competent level of verbal & written communication skills
  • Ability to work with a cohesive team or individually to complete daily tasks
  • Must hold a valid Employee Working with Children Check
  • Must hold a current Food Safety Certificate level 1 as a minimum
  • Must be able to commit to a fixed roster
  • Basic to intermediate computer skills
  • Ability to undertake physical work including lifting, carrying and manual handling

We will need you to have:

  • Ability to undertake physical work including lifting, carrying and manual handling
  • A high standard of demonstrated experience in customer service from a health care or hospitality environment (desirable)
  • Current Victorian Drivers Licence (desirable)

How to Apply

If you would be interested to learn more about this role and join our Patient Support team, click on 'Apply' to be taken to the online application process!

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Preferred candidates will require a clear Police Check and a current Working with Children’s Check prior to any offers of employment being made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview. 

Please note, applications will be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Selection Criteria Must have a valid Employee working with children check or be prepared to obtain one prior to commencment

Must have previous experience working either in a food services hospitality or health care, aged care background

Must have a Food Handling certificate level 1 as a minimum

Must have an in-depth understanding of therapeutic diets including food allergies and intolerances

This role requires a high level of patient interaction and customer service, explain what this would mean to you.
Contact Person
Romela Felten Food Service Manager 0414582768
Leanne Ross Support Services Manager 0420313217
Advertising Closing 14/11/2019
Position Documents
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